Privacy Policy

Last updated: August 6, 2026

Introduction

Sherman Lumber, Inc. (“Sherman Pole Buildings”) is committed to ensuring the privacy of our website visitors and customers. This Privacy Statement describes our practices regarding the collection, use, and protection of personal information obtained through our website and services.

By using our website, you agree to the terms of this Privacy Statement. We reserve the right to update this statement at any time, and we encourage you to review it periodically.

Information We Collect

We may collect the following categories of personal information:

• Identification information: Name, postal address, phone number, email address, and similar contact details.
• Commercial information: Products or services considered, purchased, or requested.
• Protected class information: Age, gender, or family status where relevant to the services provided.
• Online activity information: Browsing history, search history, and interactions with our website.
• Location information: General geographic location derived from your IP address.
• Contact form information: Any information you voluntarily submit through forms on our website.
• Inferences: Information derived from the above categories to create a profile about your preferences and interests.
• SMS/text message consent: Mobile phone number and records of your consent to receive text messages from us.

How We Use Your Information

We use the personal information we collect for the following purposes:

• To respond to your inquiries and provide the products and services you request.
• To improve our business operations and website functionality.
• To identify trends and interests within our customer base.
• For marketing, promotions, and communicating with you about our services.
• For security purposes and to prevent fraud or unauthorized activity.
• To meet our legal obligations and enforce our terms of service.
• To send you text messages related to appointment and scheduling reminders and order or project status updates. Message and data rates may apply. Message frequency varies. Reply STOP to opt out at any time; you will receive one final message confirming your opt-out status. Reply HELP for help. See Text Messaging (SMS) below for full program details.

How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Third-party service providers: We may share information with vendors who assist us with website hosting, marketing, payment processing, and other business operations.
• SMS opt-in data: Notwithstanding the above, we do not sell, rent, or share text messaging originator opt-in data or consent with any third parties for marketing or promotional purposes. SMS data may only be shared with third-party service providers as necessary to process and deliver text messages.
• Research and analytics: Aggregated or anonymized data may be shared with analytics providers to help us understand website usage and improve our services.
• Corporate changes: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• Professional advisors: We may share information with lawyers, accountants, auditors, or other professional advisors as necessary.
• Law enforcement: We may disclose information when required by law, court order, or other legal process.

Text Messaging (SMS)

Sherman Lumber, Inc. (“Sherman Pole Buildings”) may send text messages to customers and prospective customers who have provided a mobile phone number and consented to receive them. The following terms apply to our text messaging program:

• Program description: We send appointment and scheduling reminders and order or project status updates. We do not send marketing or promotional text messages through this program.
• How you opt in: You provide your mobile phone number and give express consent to receive text messages, either by checking the consent box on a form on this website, by providing consent verbally or in writing to our staff, or by texting us first. Consent to receive text messages is not a condition of purchase or of any product or service we provide.
• Message frequency: Message frequency varies based on your project and scheduled appointments.
• Cost: Message and data rates may apply. Your mobile carrier may charge you for messages you send and receive according to your plan.
• How to opt out: Reply STOP to any message at any time. You will receive one final message confirming your opt-out status, after which we will send no further text messages to that number.
• How to get help: Reply HELP to any message, call us at (320) 679-3438, or email sales@shermanbuildings.com.
• Carriers: Mobile carriers are not liable for delayed or undelivered messages. Delivery is not guaranteed and may be affected by network conditions or device settings.
• Supported carriers: Our text messaging program is supported on major U.S. wireless carriers. Availability on any specific carrier or network is not guaranteed.
• Your opt-in data: We do not sell, rent, or share text messaging originator opt-in data or consent with any third parties for marketing or promotional purposes. SMS data may only be shared with third-party service providers as necessary to process and deliver text messages.
• Policies: Visit https://www.shermanpolebuildings.com/privacy-policy/ for privacy policy and https://www.shermanpolebuildings.com/privacy-policy/ for Terms of Service.

We retain records of your text messaging consent and of any opt-out request for as long as necessary to document compliance with applicable telecommunications and consumer protection laws.

How We Protect Your Information

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. These measures include secure servers, data encryption where appropriate, and access controls limiting who within our organization can access personal data.

We retain personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.

You are responsible for maintaining the confidentiality of any passwords or account credentials associated with our services. Please notify us immediately if you believe your account has been compromised.

Cookies

Our website uses cookies — small text files stored on your device — to enhance site functionality, remember your preferences, and collect analytics data about how visitors use our site. Cookies help us understand which pages are most useful and identify areas for improvement.

In addition to cookies, our website uses your browser’s local storage to remember functional preferences on your own device — for example, your cookie-consent choice and whether you have already been shown an optional resource offer (such as a downloadable guide), so we do not show it to you repeatedly. This information stays in your browser, is not used to identify you, and is not shared with third parties. You can clear it at any time through your browser settings.

You can control the use of cookies through your browser settings. Disabling cookies may affect the functionality of certain parts of our website. To learn more about cookies, visit allaboutcookies.org.

Links to Other Websites

Our website may contain links to third-party websites. This Privacy Statement applies only to our website and services. We are not responsible for the privacy practices of any third-party sites. We encourage you to read the privacy policies of any external sites you visit.

Do Not Track

Our website does not currently respond to “Do Not Track” (DNT) signals from browsers. To learn more about DNT, visit the EFF’s Do Not Track guide.

Children’s Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from individuals under 18. If you believe we have inadvertently collected information from a minor, please contact us immediately so we can delete it.

Changes to This Statement

We reserve the right to update or modify this Privacy Statement at any time. Changes will be posted on this page with an updated revision date. Your continued use of our website following any changes constitutes your acceptance of those changes. We encourage you to review this statement periodically.

How to Contact Us

If you have questions or concerns about this Privacy Statement or our data practices, please contact: